Delivery and Pickup
All orders are subject to a delivery fee that covers delivery and pickup to the following areas within Vancouver Island:
- Core Municipalities: Victoria, Esquimalt, Oak Bay, Saanich
- Western Communities: Colwood, Highlands, Langford, Metchosin, Sooke, View Royal
- Saanich Peninsula: Central Saanich, North Saanich, Sidney
- Victoria International Airport, all hotels, the Clipper, the COHO
- Nanaimo, Ladysmith to Qualicum
- Nanaimo Airport
Little Monkey Rentals will work with you to determine suitable windows for both delivery and pickup, customizing our services to meet your needs. Depending on the location, we can arrange to meet you personally or “safe drop” the equipment in a secure area at your location (such as the reception desk of a hotel).
Please refer to our comprehensive Delivery Policy for more details.
Little Monkey Rentals schedules all deliveries and pickups working with our clients to determine a suitable time period based upon their destination and arrival/departure.
If Little Monkey Rentals is unable to complete a delivery or pickup during the specified time frame, we will contact the client to reschedule. An additional delivery fee of $10/trip will apply.
Changes to Your Travel Plans
Contact us if your travel plans change and you need to revise your rental period, delivery/pickup time, or location. We will make every effort to accommodate your needs. Changes to deliveries and pickups that are requested within 24 hours of the scheduled date/time are subject to availability, and may incur additional fees.
Please note that these changes are also subject to our policies on early termination and extension of the rental agreement.
Picking Up Your Order
While delivery and pickup is part of our full-service model, we appreciate that it may be more convenient and cost-effective for clients to arrange their own pickup and drop-off at our office, and want to afford you the greatest degree of flexibility in your travel plans. Ask us about picking up your order when you make your reservation.